About Us

New Plymouth based, Director of I.E.G. (Lower N.I) Limited, Keith Coulton spent 20 years in the NZ Police, 10 years running his own dairy farm business and the last 10 years working in the Insurance Industry.

In terms of Insurance work, Keith licensed as a private Investigator in 2007.

Following a year as FMG’s Taranaki based assessor during 2009, Keith joined the investigation team at IAG in 2010.

In 2011 Keith took up the role of Area Manager (Lower N.I. and S.I)  for IAG investigations and in early 2014 moved to the position of Technical Manager, IAG Investigations for a further 3 years.

Inside IAG, Keith was instrumental in putting together training packages for claims groups on claims enquiry/ investigation issues and increasing the profile of the investigation team while promoting the versatility of uses their enquiry work can assist with in the claims process.

Keith assisted in raising the profile of the investigation team in the area of liability investigations, travel ,commercial, fire factual and rural claims as well as the large amount of work the team complete across personal lines claims.

In the role of Technical Manager for IAG investigations,  Keith spent much of his time on large loss claims and/or complex claims and reviewing investigation strategies.

Keith holds a diploma in Policing  and a Diploma in Loss Adjusting,

Kieran Coulton joins the I.E.G. (Lower N.I.) team after a 10 year career in the NZ Army where he was involved with specialist roles at both Linton and Papakura. He will be assisting in the central and Lower North island and other areas as required.